FAQ

Everything you need to know about visiting The Wellness Stop.
If your question isn’t answered here, call us on 631-377-5770 or send us a message
– we’re always happy to talk it through.

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Popular Questions

The things we get asked most, from what to wear to how often to come. Tap any question to open it. If yours isn’t here, just ask us.

You’ll find us at 146 East Main Street, Port Jefferson, New York 11777. Some sessions and events run on our Lower Level, which is entered at 146 Mariners Way – we’ll always tell you which one to come to when you book.

We’re open Tuesday to Sunday, 11am to 5pm, and closed on Mondays.

Red Light Therapy in our LightStim LED bed, one-to-one nutrition and wellness coaching with Karen, Vagus Nerve Reset, detox foot baths, InBody testing, and Reiki, with massage therapy coming soon. We also run regular in-person events and workshops.

Most services can be booked online – just choose the one you’d like and pick a time that suits you. If you’re not sure where to start, book a complimentary 20-minute call with Karen and she’ll help you work it out.

FAQs

What is Life Coaching?
Who is it for?

Still not sure where to start? Book a complimentary 20-minute call with Karen and she’ll help you find the right first step.

Red light therapy (also called photobiomodulation) uses specific wavelengths of red and near-infrared light to gently stimulate your cells. Unlike a tanning bed there’s no UV, nothing is applied to your skin, and there’s nothing for your body to recover from. Our LightStim LED bed is FDA-cleared for temporary relief of minor muscle and joint pain, increasing local circulation, and reducing wrinkles.

Warm and relaxing. Most clients describe it as cocoon-like – a gentle heat, a soft red glow, eye protection on, music if you’d like it. Many people fall asleep.

A full session is 40 minutes: 20 minutes on the front of the body, then you turn over for 20 minutes on the back. Our complimentary taster session is 20 minutes on a single side.

For your first few weeks, three to four sessions a week gives you the best start. Red light therapy is cumulative, so consistency early on makes a real difference. After that, most clients settle into one or two maintenance sessions a week.

Pain and recovery benefits often show up within a few sessions. Skin and sleep changes typically emerge over four to eight weeks of consistent use. Deeper or long-standing concerns may take eight to twelve weeks.

Whatever you’re comfortable in. Many clients undress to their underwear so the light reaches as much skin as possible – the room is completely private. Light, loose clothing is absolutely fine if you’d rather stay dressed. Please arrive with clean, dry skin: no makeup, lotion or sunscreen on the areas you’d like treated.

It’s one of the gentlest treatments there is, but there are a few situations where we’ll modify your session or ask you to wait – including pregnancy, current or recent Accutane use, photosensitising medications, a pacemaker or implanted defibrillator, a continuous glucose monitor, or an active cancer diagnosis. We review all of this with you on your health release form before your first session, and most of it is a simple adjustment rather than a no.

No. Your sessions never expire – use them at whatever pace suits your life. You can see how many you have left at any time in your account.

Please give us 24 hours’ notice to reschedule and there’s no charge. Late cancellations and no-shows use one session credit.

Call us on 631-377-5770 or email hello@thewellnesstop.com. You can also send us a message through the contact form on this page and we’ll come back to you.